Creating a great process to manage and fulfill your orders on the back end is just as important to your eCommerce experience as what your site looks like online. Luckily, Squarespace makes it super streamlined and simple to fulfill orders and manage customers. Once you receive an order and have it ready to ship, here’s how the order fulfillment process works.

Understanding how your site is performing can help you meet your business and eCommerce goals in a measurable way. Learn what some of the most important metrics mean, how they are calculated and what you can do to improve your numbers!

Improve your eCommerce pricing by implementing one of these 7 pricing psychology tips. Learn how to put things on sale the right way and how different scenarios call for different strategies in order to increase sales.

Squarespace has awesome built-in eCommerce features that make managing inventory, promoting products, and merchandising your online store easy and seamless - without the need (or expense) of added apps or plugins. Check out the latest to see what you can incorporate into your online store today!

Whether you’re just getting started or are looking to make a switch and wondering whether to go with Squarespace or Shopify, this post lists all the major considerations I look at and compares specific features between the two website platforms.

A successful website isn’t just about good design; it’s about how well it works, how well it sells, and how effective it is as a business tool. Whether you’re just getting ready to launch or are interested in improving your website and customer experience, these 6 simple steps will help you get things going in the right direction on your eCommerce Squarespace website.

Whether you call it local pickup, in-store pickup or curbside delivery: offering this option to your customers is easy to set up and a great service to market to your customers. Discover tips on making sure the process goes smoothly from start to finish and exactly how to add this feature to your Squarespace site.

As a jumping-off point, templates can help you get to launch day faster and cheaper but how do you know what to look for in a template design? How can you make sure you pick the right one for your eCommerce site and avoid some common template traps?

From what brand elements you really need to have to the best place to grab your domain name, what pages your site needs, and how to get paid - this post covers everything you need to know if you’re ready to start doing business online ASAP.

I love that Squarespace Campaigns allows you to send emails based on what people buy - it’s just such a great way to create a personalized experience with your shop! Learn how to set up your first product-specific email automation (or series of emails) plus get some ideas on how to really use this feature to its full potential.

Check out my quick list of commonly missed or easily overlooked items that you should make sure you’ve taken care of before you hit publish on your new eCommerce website.

Email marketing isn’t just about asking people to buy something -- it’s also a great way to interact with people after the purchase! Adding these 4 types of post-sale emails will help you take things from basic and automated to personal and engaging.

Break out of the traditional sales rut and plan a promotion that puts you in control. Strategic product drops and flash sales can help control demand, increase engagement and boost sales. Here are tips on how to make this a successful part of your eCommerce strategy.

Adding a live chat widget can be a quick win for your business when it comes to customer service and making a great impression with customers. It’s easy to add one and becoming the norm for quick convos with online visitors!

In this quick post, get four tips for making your FAQ page customer-friendly and informative plus two options for how to quickly create a FAQ page on your Squarespace site.

Say goodbye to boring product pages that don’t convert with some simple strategies and tips that will help you sell without being salesy and easily convert interested visitors into paying customers.

Creating a seamless checkout experience is pretty easy on Squarespace because it’s simple, streamlined and pretty well-designed as a default. You don’t have to do a ton of work to improve on things but there are a few simple tweaks to make sure that checking out on your site is as fast, easy and painless as possible.

Plugins are a great way to take your Squarespace site to the next level, especially if you’re an eCommerce business! If you can copy and paste, you can achieve some really cool things that will make the shopping experience more engaging, easier to manage and just a little bit cooler than the norm.

If you’re checking out some of the inventory management and product extensions on Squarespace, read this post first! I review all of the extensions available to help you manage everything from stock levels to print-on-demand services so that you can add just the right tools for your business.

There are options available for setting up the legal things required on your website (like a privacy policy and terms of service) at a range of price points. Here are my recommendations from free to high cost so that you can decide which is best for you.