Adding a live chat widget can be a quick win for your business when it comes to customer service and making a great impression with customers. It’s easy to add one and becoming the norm for quick convos with online visitors!

Learn the ins and outs of these classic selling strategies so that you can boost customer lifetime value without becoming a sleazeball salesman. Discover when and how to upsell and cross-sell effectively along with tips for selling on both Shopify & Squarespace.

Creating amazing brand experiences may look different for online businesses but has the power to attract loyal brand followers for life. From great UX to stellar customer service, discover simple ways to go the extra mile.

Discover five email marketing automations (plus a bonus!) you should be using to increase customer lifetime value with guest blogger Madeleine Murrey of Madeleine Murrey Media!

Launching an online store? Don't forget marketing details like email lists, upsells, post-purchase emails, live chat, and branding. Build customer loyalty and repeat sales with these simple yet effective ecommerce marketing tactics.

Establishing your visual brand identity and brand voice can help you communicate better with your target demographic. Done consistently, you can build a strong reputation that keeps customers coming back for more.

Simply adding a live chat option to your eCommerce website has the power to reduce abandoned carts, increase the likelihood of visitors making a purchase, increase average order value and decrease returns. And that’s just the tip of the iceberg! Learn more about how live chat can become your small business website’s secret weapon.